In the US it is an Official Recall though:
https://www.nhtsa.gov/vehicle/2015/KIA/SOUL%2520EV/SUV/FWD#recalls
March 29, 2023
NHTSA CAMPAIGN NUMBER: 23V218000
High-Voltage Battery Pack May Short-Circuit
A battery electrical short-circuit increases the risk of a fire.
NHTSA Campaign Number...