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I don’t know about legalities, but I believe that, at the minimum, they would have to honor the original warranty term, which is 10 years/100,000 miles. In my case, that will be December 2026. I am getting a replacement now. I will expect more than a one year guarantee. If not, legal action will...

I posted a few days ago on another thread with my experience that was similar. It happened about six times over a couple weeks, before I took it in to the shop, where it sits now. It was always with heavier than normal braking, or more normal braking while going downhill. The difference in my...

My car (2016, 59,000 miles) shuts down like you describe. It has done it about six times now in the last 2-3 weeks. First couple of times it seemed random, but now I realize that it seems to be triggered by heavier than normal braking. Then yesterday morning while accelerating it went into...

I was shopping for a used EV. Ended up buying the 2016+ Soul I still have. It’s the nicest car I’ve ever owned. I drove a 2016 VW EV. Had only 8,000 miles on it. Very nice car. Pristine condition. But poor range, like the Soul, which won due to 10 years warranty on the battery vs. the 8 years on...

I believe the warranty period starts on the actual date of first being placed into service. This date is recorded, and is available to see.

I’m glad to see that many on here are finally getting some satisfaction from Kia. I have a 2016+ that was not originally put into service until almost the end of 2016, so I still have a little over two years left on the battery warranty. I expect (hope🤞🏻) to be able to avail it before...

Have you taken a test drive to see what range you are actually able to achieve?

What % does it show when it stops charging? Some have mentioned that there is a way to program it to make it stop at a certain time, or maybe at a certain percentage, but I know nothing about that. I’m curious what the percentage it charges to when the range estimator says that you have 40 miles...

I have no idea of the total number of owners. And someone mentioned that it takes numbers to get class-action type law firms interested. But from what I have read on this forum, there are owners who have been grievously damaged by Kia’s malfeasance. And this is obviously far from over, or...

If it was me, I would _______. Until it really happens to you, you really don’t know what you would do. But a lot of these examples of poor warranty service, I think I would have to look into hiring a lawyer, or something. My 2016 + with 57k miles tested recently at local Kia place 75% SOH...

Just read @jray3 and I had to add my experience on my first visit to my local Kia dealership with my 2016, not long after I bought it last summer (not from them). It only had one key, and I wanted a spare, so I called them and made an appointment. I had decided to get the EV battery tested for...

My experience was very similar to yours. I bought my 2016 last July from a Toyota dealership in an area of the USA that has not really accepted EVs yet. They had no clue what they had. They assured me that it was showing a range of 85 miles at 100% charge. I made the decision to buy it sight...

If my car when new would show 94 miles range at 100% charge, then all the factors mentioned that will cause it to get a lower actual driving range will apply. If my car presently shows 55 miles range at 100% charge, those exact same factors apply, resulting in lower actual range. I realize that...

YMMV depending on use/abuse of the battery during its lifetime, but the average EV battery degradation rate is generally accepted to be 2.3%/year. My 2016 is currently showing ~ 50 mile range at 100% charge. It was put in service just over seven years ago, with an EPA range rating of 94 miles...

I have a 2016. The ten year warranty on the battery will expire in December 2026. I will not exceed the mileage limit by then. I have not had it tested yet, but I strongly suspect that the battery is below the 70% threshold. I have procrastinated dealing with it, as the range I do have is...