Speaking of batteries... Just wanted to give an update on my 2016 Soul EV+. It's been a great car for about a year, but a few months ago I started noticing that the range was dropping by one mile almost every time I charged at home. I chalked it up to the weather at the time (in Florida) being very hot (in the mid to upper 90s every day). It was hovering around 64 or so miles then. But then in August I went to unplug my car before going to work and I noticed that the EVSE on the wall had a blinking yellow light, meaning there was some kind of error. When I started the car the message "Charger Error" was there and the battery had not been charged at all. This error showed up every time the car was started, so not a fluke and no J-1772 charging would work. Luckily, I was able to stop at a local DC station and charge on the way to work, but the level 2 charger on the car was not working.
So, I immediately made an appointment with what I thought was the closest EV-certified Kia dealer at the time (more on this in a minute) which was 110 miles away as the crow flies, but much longer via actual roads... By then my safe range was about 55 miles so it was not fun getting there. Took me about 10 hours in total. Luckily I left the morning before my appointment and stayed in a nearby hotel so I only had a mile or so to drive the next morning to the dealership (Wallace Kia in Stuart Florida. They were totally awesome. Highly recommended if you live around there).
Anyway, they replaced the charger under warranty (lucky me because it cost over $2000 otherwise) and I was off to get back home. At first my range was showing 105 miles, which is more than I have ever seen on the vehicle (it would normally show 82-85 miles at 100%), so I was super happy. But, my happiness was short lived because on the way home that range was plummeting FAST. For the one and only time since I've had the car I actually ran out of charge and had to be towed 1 mile (yes ONE STINKING MILE) to the nearest DC charger.* No doubt the range had been reset when they replaced the charger.
After that my range continued to plummet though I could at least charge at home again and it finally settled around 39-41 GOM miles (45-50 actual). I didn't relish the idea of going through another ten hour drive so I did a lot deeper research and discovered that the Kia dealer closest to me that had not been EV certified before I bought it had recently been certified, so I took it there to have the battery tested. Analysis showed that I was hovering around 25% SOH. Yikes! And I can't imagine why because I drive it very normally, with very little highway miles and usually charging to 80% until the end there when every mile counted. I live only about 10 miles from my job too. I think the guys who had it before me must have abused the hell out the battery pack by maybe depleting it and DC charging it every day.
The manager had offered to supply me with a rental car while they waited for the battery pack to arrive. He originally thought it would be "a few days. Maybe a week" but today makes one full week. But I specifically asked them if I can keep the rental until my Kia is ready and he said yes, so that's fine with me! The rental is a 2022 Hyundai Sonata. Nice car, but not nearly as smooth and nimble as the Soul EV was/is. Looking forward to getting mine back, especially with full miles again (it appears it's going to be a new pack but we'll see).
I wonder how long the battery pack will REALLY take to arrive...
* Funny story. I struck up a conversation with the tow truck driver and we ended up talking about electric cars for almost an hour even though the tow only took about 5 minutes. He couldn't understand why a jump start wouldn't have helped me. I told him why the 12V accessory battery was there and that it was actually fully charged and working perfectly. After he left, an elderly Kia Soul owner, a 2021 ICE model, asked if she could ask me some questions about electric cars because she had heard "some bad things". By the time we got done we had talked for about 30 to 45 minutes and I answered all of her questions and told her about the great benefits of driving an EV. I'm 99% sure she is going to trade that thing in for an electric vehicle. LOL.
So, I immediately made an appointment with what I thought was the closest EV-certified Kia dealer at the time (more on this in a minute) which was 110 miles away as the crow flies, but much longer via actual roads... By then my safe range was about 55 miles so it was not fun getting there. Took me about 10 hours in total. Luckily I left the morning before my appointment and stayed in a nearby hotel so I only had a mile or so to drive the next morning to the dealership (Wallace Kia in Stuart Florida. They were totally awesome. Highly recommended if you live around there).
Anyway, they replaced the charger under warranty (lucky me because it cost over $2000 otherwise) and I was off to get back home. At first my range was showing 105 miles, which is more than I have ever seen on the vehicle (it would normally show 82-85 miles at 100%), so I was super happy. But, my happiness was short lived because on the way home that range was plummeting FAST. For the one and only time since I've had the car I actually ran out of charge and had to be towed 1 mile (yes ONE STINKING MILE) to the nearest DC charger.* No doubt the range had been reset when they replaced the charger.
After that my range continued to plummet though I could at least charge at home again and it finally settled around 39-41 GOM miles (45-50 actual). I didn't relish the idea of going through another ten hour drive so I did a lot deeper research and discovered that the Kia dealer closest to me that had not been EV certified before I bought it had recently been certified, so I took it there to have the battery tested. Analysis showed that I was hovering around 25% SOH. Yikes! And I can't imagine why because I drive it very normally, with very little highway miles and usually charging to 80% until the end there when every mile counted. I live only about 10 miles from my job too. I think the guys who had it before me must have abused the hell out the battery pack by maybe depleting it and DC charging it every day.
The manager had offered to supply me with a rental car while they waited for the battery pack to arrive. He originally thought it would be "a few days. Maybe a week" but today makes one full week. But I specifically asked them if I can keep the rental until my Kia is ready and he said yes, so that's fine with me! The rental is a 2022 Hyundai Sonata. Nice car, but not nearly as smooth and nimble as the Soul EV was/is. Looking forward to getting mine back, especially with full miles again (it appears it's going to be a new pack but we'll see).
I wonder how long the battery pack will REALLY take to arrive...
* Funny story. I struck up a conversation with the tow truck driver and we ended up talking about electric cars for almost an hour even though the tow only took about 5 minutes. He couldn't understand why a jump start wouldn't have helped me. I told him why the 12V accessory battery was there and that it was actually fully charged and working perfectly. After he left, an elderly Kia Soul owner, a 2021 ICE model, asked if she could ask me some questions about electric cars because she had heard "some bad things". By the time we got done we had talked for about 30 to 45 minutes and I answered all of her questions and told her about the great benefits of driving an EV. I'm 99% sure she is going to trade that thing in for an electric vehicle. LOL.