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Mine went out earlier this year. Dealers all quoted me $15K+ to do the job. I searched online and on the phone throughout Canada and US for a gearbox at a wrecker, but they had all been sold already, so I guess this is a common problem with these 1st gen Soul EVs.I ended up buying one online from a dealer in the US at a "reasonable" price and having a local transmission shop do the install. Saved over $10K doing it this way.Anyway, I'm guessing because this is a common problem they probably used the inventory up. Seems like KIA corporate should be able to give you a timeline or some other solution to your claim. I'd escalate.
Mine went out earlier this year. Dealers all quoted me $15K+ to do the job. I searched online and on the phone throughout Canada and US for a gearbox at a wrecker, but they had all been sold already, so I guess this is a common problem with these 1st gen Soul EVs.
I ended up buying one online from a dealer in the US at a "reasonable" price and having a local transmission shop do the install. Saved over $10K doing it this way.
Anyway, I'm guessing because this is a common problem they probably used the inventory up. Seems like KIA corporate should be able to give you a timeline or some other solution to your claim. I'd escalate.
