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Well, it happened. My wife thought that the 107 miles range on our 2018 Soul EV+ was enough to do her 124 mile round trip yesterday and the car turtled out just at the top of the hill on her way home. Only 1/2 mi to go, too. Since it was shut off while in park, the EPB engaged and nothing I...

I finally got time to do a little more checking on the headlight issue. I tested every blade fuse to make sure it was good. I still haven't found the issue. I'll dig around under the dash to see what I can find. I can hear a click when the headlights should come on but just can't figure out...

I've been trying to find that, too. I can hear it under the hood somewhere but can't hear it from inside the car. I think I've narrowed it down to somewhere on the driver's side firewall area. The trouble shooting items in the shop manual say to check all those things but I can't find anything...

Any one else have the headlights not come on in any mode? This is on my US 2016 Soul EV+. My wife called me and said the headlights wouldn't come on. She disconnected the 12V battery for a minute to see if forcing a computer reboot would fix the issue and it didn't change anything. Everything...

Our 2016 EV+ with nearly 54k miles on it is only getting about 75 miles range. The battery is at 98% SOH. I don't know how people can claim that the car could get 120 miles range. The EPA range was only 93 miles. As notfred said, get a SOH check on the battery. For future reference, I take 70%...

That is a big part of your problem right there. When you drive a car with the aerodynamics of a brick, speed really affects range. Try 60mph. With our 2016 EV+ with nearly 54k miles the battery is at 98% SOH and in cold weather is getting only 75 miles range. Just today my wife drove to work an...

Has the charging stopped or was it still charging and only at 90% when you were ready to leave?

Definitely report what you find. I hope it has radios for more than just Verizon stations because when the service contract expires I would like to just add it on with my AT&T phone plan. Also, if it has both radios you will more than likely be able to change SIMs and get it to work there. It...

The US model uses the Verizon network. I've heard that their phones don't have a removable SIM card so it wouldn't surprise me if the car doesn't use on either. I don't know where I read it but someone changed their cellular modem out, it might have been on the older Nissan LEAF, however, since...

Did you ever figure out what was wrong? It sounds like a DC-DC converter problem. If you plug a volt meter into the power port in the car, the voltage should be in the 13-14.x range while driving. That is what I see with mine. Alternatively, if you have access to Torque Pro and an OBDII reader...

It doesn't discharge - charge - discharge - charge-etc the 12V battery. The DC-DC converter keeps the 12V battery charged no different than running lights, climate 12V systems, seat heaters/coolers, etc. while driving down the road. For all practical purposes, if the car is turned on first, the...

Dead 12V battery maybe.

If this happens on multiple charging stations it might be an issue with the receptacle in the car. Have you had the car scanned for fault codes? I've seen some strange things so it might also be that you could unhook the negative terminal of the 12V battery for a little bit to force the onboard...

I had to call Kia Customer service and on the third try I got someone who understood what my dilemma was. She had someone in the tech department remove the car from the previous owners MyUVO account which then allowed me to add the car to my account. If you know the previous owner, ask them to...

atimex, it can't be fixed. That is what Jeju was trying to tell you. For some unknown reason Kia didn't enable that feature in the Souls made for the US market. Apparently they don't realize that sometimes we drive into Canada. Most US residents don't know how to convert to km/h from mi/h. You...

I traded in our 2016 EV+ with 14 months left on the lease for a 2018 EV+ and they just rolled the difference in buyout price and trade in value into the new lease.

What is the indicated miles/kWh when you see those ranges? I don't see how people can get those ranges. Do those with high GOM ranges only drive 35mph? Mine shows around 109 miles but I have either a bunch of stop & go with hill climbing or I have a significant portion of the drive at 60mph.

The 12V battery is definitely dead. I did a capacity check on it and came up with only 3Ah (45Ah originally) at the 20 hour rate! I think the only reason it lasted this long is because for the past year my wife has been driving it so it was getting one to two charges per day, depending on the...

I would take it to the dealer and insist they check the state of health of the battery pack. I'm sure it is below the minimum needed for them to warranty the battery.

I'll probably have to replace the battery. This afternoon when I got home, the car was parked for a couple hours, then I moved it to wash it. After washing it, I moved it again. About two hours later I again moved it. A couple hours after that I hit the lock button on the key fob to lock the car...