Refill Coolant warning

[Martyn Lafleur]

My 2020 has the coolant light issue for 4 years. It was mostly seasonal, starting in spring when I used fast charging and the coolant fan would kick in, then with summer heat it came in any time I charged, then back again, stopping when the snow started flying. I received 2 flushes, and the sediment removal recall, and they added 0.5l of fluid lost in the sediment removal. It came in a few times intermittently after all that, but has now stopped, for about 3-4 months. And since we’re in the middle of a hot spell, I suspect it may not come back. This car has been a bit voodoo since the start, the fat charging wouldn’t work for the first 6 months and then started to work like there was nothing wrong with it, and this, the self closing doors that bite legs. All weird things that Kia can’t it won’t fix. I think I’ll be moving to the model 2 if/when it comes.

 

[Darryl Paquette]

Came back on again...
I called but never got a response back.

Wife phoned and was told the person handling this hs gone fishing. Still honest day 42c and it went out ,back on the next day.

 

[AndrewB]

No call but light went out never received a call

Have a 2020 Kia Soul EV, with the same intermittent Refill Coolant over the last year. Went to a new dealership yesterday as I had no solutions from our normal dealership and the warranty is up shortly. The new service department found the water pump to be about 70% blocked. Getting a new water pump under warranty.

 

[Darryl Paquette]

Thanks I will suggest it.The guy at the dealer went fishing,it. I was told Tuesday the 16th 2024 he will return.

 

[Martyn Lafleur]

Well it came back. Had to fast charge about 60%, when normally it’s less than that. Maybe that’s why.
View attachment 186

 

[Darryl Paquette]

Have a 2020 Kia Soul EV, with the same intermittent Refill Coolant over the last year. Went to a new dealership yesterday as I had no solutions from our normal dealership and the warranty is up shortly. The new service department found the water pump to be about 70% blocked. Getting a new water pump under warranty.

What dealership did you take it too? No call back.

 

[Firefly]

My 2020 has the coolant light issue for 4 years. It was mostly seasonal, starting in spring when I used fast charging and the coolant fan would kick in, then with summer heat it came in any time I charged, then back again, stopping when the snow started flying. I received 2 flushes, and the sediment removal recall, and they added 0.5l of fluid lost in the sediment removal. It came in a few times intermittently after all that, but has now stopped, for about 3-4 months. And since we’re in the middle of a hot spell, I suspect it may not come back. This car has been a bit voodoo since the start, the fat charging wouldn’t work for the first 6 months and then started to work like there was nothing wrong with it, and this, the self closing doors that bite legs. All weird things that Kia can’t it won’t fix. I think I’ll be moving to the model 2 if/when it comes.

Hi, I took my 2020

 

[Firefly]

Hi,
I have a 2020 Soul EV and have been getting an intermittent warning to refill my coolant. The coolant level has not changed since I bought my car new. The service department at my dealership - Applewood Langley say it is a known problem but they haven't come up with a fix yet and to call back in a month. Monitoring my coolant level in the meantime. Does anyone have any knowledge about this?

I have the same car as you. I took it in for annual servicing. They said they filled with coolant. But ever since I got it home I have the Refill Coolant warning. That's been going on for about two months. I continue to drive with it and just hoping nothing weird happens. I have checked and the coolant container is at it's maximum. So, it is full. I just assumed they didn't reset the coolant refill button.

 

[Firefly]

Hi all,

There is a recall for the Refill Coolant message - I brought mine in two weeks ago. All they did was a coolant flush apparently. It takes them about 3-4 hours. On the invoice it says it could take up to 8 hours if debris is found during the flush…

My wife has the same vehicle and was just told that her appointment was cancelled due to KIA investigating if a flush is all that needs to be done OR if it’s a bigger issue as first assumed.

It would be interesting to hear from other EV Soul 2020/21 drivers…

I have the same problem. It only started after I took it in for servicing in May. Now I have the Refill Coolant warning on all the time. I continue driving my car around Toronto. But have to go on the highway up north tomorrow and am wondering whether this will be dangerous.

 

[Firefly]

I have been told that Tuesday the 09th July I will be getting a call.
The light would go out after a couple of hours before, but now on all the time.
If I get a answer, I will post again.

Do you think it is safe to drive about 300 k on the highway if this light is still on?

 

[Firefly]

Kia Kelowna told drive it for now they are stumped.. Downloaded the error and sent it off to the specialist to investigate.
They also check if there was a air lock in the system.The next day it disappeared,after 12 hours in the off position.
Fast charging only,this happens sofar

Hi, in May at annual servicing my coolant was flushed as per recall. Ever since I have had the Refill Coolant warning. I never had it before. A service agent at Kia just told me he thought it was a sensor problem. I told him I was going on a road trip and was worried. He said I would be fine. So, I sure hope I will be fine I don't want to get stuck in the middle of nowhere with an overheating car.

 

[Martyn Lafleur]

I have the same car as you. I took it in for annual servicing. They said they filled with coolant. But ever since I got it home I have the Refill Coolant warning. That's been going on for about two months. I continue to drive with it and just hoping nothing weird happens. I have checked and the coolant container is at its maximum. So, it is full. I just assumed they didn't reset the coolant refill button.

I’d be shocked if it was that simple. I’ve had 2 air bubbles removals, the 4 hour sludge removal and no success. I can’t imagine they managed to forget to press a button. The dealership seems to take a “well we tried something and we don’t know what to do next” attitude. This is why I think I’ll be getting rid of it in the future.

 

[Darryl Paquette]

Okay so KIA Canada says software issue, some that had the water pump replaced and flush message came back check coolant

 

[Martyn Lafleur]

Okay so KIA Canada says software issue, some that had the water pump replaced and flush message came back check coolant

Okay so KIA Canada says software issue, some that had the water pump replaced and flush message came back check coolant

Okay so KIA Canada says software issue, some that had the water pump replaced and flush message came back check coolant

 

[Darryl Paquette]

Refill coolant, typing on the fly

 

[Darryl Paquette]

Sat. AUG 27 2024 .
Water pump replaced, first drive plus 30c and 80 km carring 700lb of people and pet .
Light did not come on.
Will update if it comes on.

 

[Darryl Paquette]

Test 2, rapid charging 52 min 8 percent too 80 percent. Light did not come on.

 

[NiceToCats]

Hey @Darryl Paquette what do you think the real fix was? Just water pump, or the flush and software too?

 

[Darryl Paquette]

Hey @Darryl Paquette what do you think the real fix was? Just water pump, or the flush and software too?

Myself I would say water pump. But all 3 together is a good Idea.