Got new E4000 battery and BMS for Soul 2015 under warranty

[nukar]

Here’s my experience:

-I’m original owner and bought in December 2014

-I’m an extremely low mileage user in California. As of November 2024, I have ONLY 16,700 MILES.

-No problem until two years ago (2022) when my range started to drop noticeably to about 80 miles. After many visits to the Kia Service Department. They told me my car was fine and the manufacturer will NOT do anything until the SOH drops to 70%.

-It took nearly 2 years for my SOH to drop to 70% because I’m a low mileage driver. In Sept. 2024 my SOH finally met their criteria and they ordered new batteries (OEM) and new BMS, which took about a month to get here.

- I had no problems until the week before my Kia appointment. Frighteningly, my car battery would shut down when I stepped on the brakes hard. I would feel a THUNK and my car cut out. Fortunately, after re-starting I was able to drive. My braking caused two more incidents driving to my appointment. Kia said this was symptom of my bad batteries.

-About a few days later, I picked up my car with these new parts:

37510F06 BPA+BMS Replacement & BMS S/W Upgrade 1065 WK:

1 377510-E4203 Pack Assy-Battery

1 37513-E4201FFF 37-37-000 Battery Management S

Also installed were new harness according to invoice.

-All of this was covered under my original warranty which will expire next month. My new parts are covered for 12 months or 12,000 miles (whichever comes first).

FYI, the battery recall did not affect my car, but I’m not convinced. (I did get the prelim notification but my car did not show up on the VIN Recall site.)

I trying to be optimistic that I can get 5 to 7 years more life from these new batteries. Hope this information helps!

 

[JejuSoul]

...
I trying to be optimistic that I can get 5 to 7 years more life from these new batteries...

Do be optimistic. You have a pack with new E400 cells. These have a better longevity than the older E375 cells in your original car. Your new pack 377510-E4203 Pack Assy-Battery. Current cost $25484.52

I got my new battery a few weeks ago on Oct 18, 2024. I too had weird issues with the old battery, but not the same braking issue as you. My replacement battery was authorised due to a "seriously malfunctioning" HV battery not for meeting the 70% limit.

And yes the original car with the older E375 cells was not subject to the 'fire-safety' recall.

 

[nukar]

Thanks for the encouragement. I feel much better knowing I got new $25K batteries!

 

[JejuSoul]

How is the range on your 'new' car.
Does the real range match the expected range on the GOM.
Is it more or less than you expected?

 

[Docree]

Here’s my experience:

-I’m original owner and bought in December 2014

-I’m an extremely low mileage user in California. As of November 2024, I have ONLY 16,700 MILES.

-No problem until two years ago (2022) when my range started to drop noticeably to about 80 miles. After many visits to the Kia Service Department. They told me my car was fine and the manufacturer will NOT do anything until the SOH drops to 70%.

-It took nearly 2 years for my SOH to drop to 70% because I’m a low mileage driver. In Sept. 2024 my SOH finally met their criteria and they ordered new batteries (OEM) and new BMS, which took about a month to get here.

- I had no problems until the week before my Kia appointment. Frighteningly, my car battery would shut down when I stepped on the brakes hard. I would feel a THUNK and my car cut out. Fortunately, after re-starting I was able to drive. My braking caused two more incidents driving to my appointment. Kia said this was symptom of my bad batteries.

-About a few days later, I picked up my car with these new parts:

37510F06 BPA+BMS Replacement & BMS S/W Upgrade 1065 WK:

1 377510-E4203 Pack Assy-Battery

1 37513-E4201FFF 37-37-000 Battery Management S

Also installed were new harness according to invoice.

-All of this was covered under my original warranty which will expire next month. My new parts are covered for 12 months or 12,000 miles (whichever comes first).

FYI, the battery recall did not affect my car, but I’m not convinced. (I did get the prelim notification but my car did not show up on the VIN Recall site.)

I trying to be optimistic that I can get 5 to 7 years more life from these new batteries. Hope this information helps!

Where can I find the vin recall site need to know if my car has been recalled

 

[JejuSoul]

Where can I find the vin recall site need to know if my car has been recalled

The first thing to do is to ask your local Kia.

Dubai -The Move Showroom
Sheikh Zayed Road
Phone : 04-6025500
Saturday To Thursday
8:30 AM – 8:30 PM
Friday
8:30 AM – 12:30 PM
2:00 PM – 8:30 PM
Toll Free : 800 542823
Email : [email protected]

 

[Docree]

Thanks for your reply

 

[nileriver]

Here’s my experience:

-I’m original owner and bought in December 2014

-I’m an extremely low mileage user in California. As of November 2024, I have ONLY 16,700 MILES.

-No problem until two years ago (2022) when my range started to drop noticeably to about 80 miles. After many visits to the Kia Service Department. They told me my car was fine and the manufacturer will NOT do anything until the SOH drops to 70%.

-It took nearly 2 years for my SOH to drop to 70% because I’m a low mileage driver. In Sept. 2024 my SOH finally met their criteria and they ordered new batteries (OEM) and new BMS, which took about a month to get here.

- I had no problems until the week before my Kia appointment. Frighteningly, my car battery would shut down when I stepped on the brakes hard. I would feel a THUNK and my car cut out. Fortunately, after re-starting I was able to drive. My braking caused two more incidents driving to my appointment. Kia said this was symptom of my bad batteries.

-About a few days later, I picked up my car with these new parts:

37510F06 BPA+BMS Replacement & BMS S/W Upgrade 1065 WK:

1 377510-E4203 Pack Assy-Battery

1 37513-E4201FFF 37-37-000 Battery Management S

Also installed were new harness according to invoice.

-All of this was covered under my original warranty which will expire next month. My new parts are covered for 12 months or 12,000 miles (whichever comes first).

FYI, the battery recall did not affect my car, but I’m not convinced. (I did get the prelim notification but my car did not show up on the VIN Recall site.)

I trying to be optimistic that I can get 5 to 7 years more life from these new batteries. Hope this information helps!

My car (2016, 59,000 miles) shuts down like you describe. It has done it about six times now in the last 2-3 weeks. First couple of times it seemed random, but now I realize that it seems to be triggered by heavier than normal braking. Then yesterday morning while accelerating it went into turtle mode, back and forth several times. I took it to the Kia place this morning. Fingers crossed for a <70% SOH.